See steps below regarding obtaining a TFD record. If you have questions, please call (520) 791-4512 or email TFDRecords@tucsonaz.gov.
Step 1 - FILL OUT RECORD REQUEST FORM AND SIGN IT:
Download and fill in all applicable sections in TFD’s Record Request Form
Step 2 – ATTACH APPLICABLE DOCUMENTS (For Medical Records Only):
A medical record is any record (i.e. fire report, medical report or 9-1-1 tape/CD) that is not redacted and contains protected health information about a patient.
If you are a patient in need of a medical record, be prepared to provide identification (government issued photo I.D.) when submitting the Record Request Form.
Third Party Request:
If you are requesting a medical record and you are not the patient, you must attach to the Record Request Form one of the following:
A subpoena alone, without either a HIPAA-compliant release or court order attached, is not sufficient to authorize release of a patient’s medical record.
Step 3 – SEND SIGNED RECORDS REQUEST FORM AND APPLICABLE DOCUMENTS TO TFD:
Send the signed Record Request Form to TFD using one of the following methods.
Be sure to accompany the Record Request Form with all applicable supporting documents, as required under Step #2 above.
In Person or by Mail:
Attention: Custodian of Records
Tucson Fire Department
300 S. Fire Central Place
Tucson, AZ 85701
Step 4 – ADVANCE PAYMENT AND RECEIPT OF RECORD:
Allow TFD 15 business days to process your request. If it is an extensive request, it may take longer and TFD will notify you of the estimated processing time. You will receive a phone call when the record is ready for release.
Advance payment is required at the following rates for all requests submitted for noncommercial purposes:
TFD accepts cash, check, money order or cashier’s check.