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Information Technology Department - Services

Applications supports the development and ongoing support both of core City business tools and of citizen access to government information and services. In addition to supporting the City’s software, the City’s main web sites and functions are administered here, supporting visitors, business and citizen activities with the City.

Cable and Telecommunications services provided by the two cable television operators, Cox Communications and Comcast, that offer service to City residents are monitored by the Information Technology Department (IT). Both cable TV operators must comply with customer service standards delineated in their license and in City Code 7A.

E-Government is the umbrella phrase for all the business services that the City offers over the internet. Over time, we hope to provide the ability to conduct almost all business transactions or inquiries with the City via the internet.

Support Services ensures a stable and secure computing and communications environment for city departments and staff by designing and providing reliable data networks, communications networks, data center operations, help desk services, and reliable and cost-effective telephone systems.

Tucson 12 is a government access television station available on Cox Cablevision (Channel 12) and Comcast (Channel 59 or 96 cable ready). Our production team of local and national award winning videographers and writers is committed to bringing you quality information about the city and regional government, directly into your home. In addition to live gavel-to-gavel coverage of Tucson Mayor and Council Meetings and Pima County Board of Supervisor deliberations, we offer programs and special documentaries that showcase Tucson's unique place in the world. Visit Tucson 12’s website at www.tucson12.tv