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Contact Tucson Water

Tucson Water Telephone Numbers

Backflow / Reclaimed Water 520-791-2650
Blue Stake Utility Line Marking 800-782-5348
City of Tucson TDD Number 520-791-2639

Customer Service / Billing
  (Turn On / Turn Off Service, Water Problems,
  Billing Questions, Leaks, etc.)
  (8:00 am - 5:00 pm, Mon.- Fri.)
  or 
  (toll-free, outside of Tucson area)

 520-791-3242


 
 
800-598-9449
Customer Support Unit
  (Water Quality & Pressure Questions / Concerns)		 520-791-5945
Director’s Office 520-791-2666
Distribution Design / Main Replacement Projects 520-791-2648
Emergency (24-hours) 520-791-4133
Environmental Services
  (City of Tucson Garbage & Recycling)		 520-791-3171
 
Mapping / GIS Records Center
 		 520-791-2658
twmapinfo@tucsonaz.gov
New Development 520-791-4718
Pima County Regional Wastewater Reclamation Department   (Sewer) 520-740-6609
 
Public Information / Conservation Office 520-791-4331
Water Cop 520-791-2514
Zanjero Program (Free Water Conservation Audits) 520-791-3242

Tucson Water Addresses

To contact Tucson Water with your questions or concerns by e-mail:

To contact Tucson Water by mail, address correspondence to:

  • Tucson Water
    P.O. Box 27210
    Tucson, AZ  85726-7210

To mail in your Utility Services billing payments only:

  • City of Tucson
    P.O. Box 28804
    Tucson, AZ  85726-8804

Our Administration and Customer Services offices are located on the northeast corner of W. Alameda St. and N. Granada Ave. at:

  • 310 W. Alameda Street
    Tucson, Arizona  85701
Map showing location of Tucson Water building in downtown Tucson

Metered customer parking is located beneath the Tucson Water building.