This Customer Information Packet is provided to all new reclaimed water customers. It includes information that you will need to get ready for and to use reclaimed water. You can print the packet by using the links below or pick one up at Tucson Water's New Services counter at 310 West Alameda. For more information about applying for reclaimed water service, contact New Services at (520) 791-5164.

Acknowledgement of Receipt of Reclaimed Water Information Packet (17.42 Kb pdf)

Welcome Letter (261 Kb pdf)

Forms

• Application for Use of Reclaimed Water  (26 Kb pdf) 

• Reclaimed Water User Agreement (121 Kb pdf)

General Information

• Cross Connection Control Specialist Zones & Contact Information (211 Kb pdf)
• Things to Consider About Reclaimed Water Use
• Reclaimed Water Basics for Residential Customers brochure (4.62 Mb pdf)
• Reclaimed Water Basics for Residential Customers (YouTube video)
• What You Should Know About Reclaimed Water & Backflow Prevention brochure (390 Kb pdf)
• Reclaimed Water Quality information

Regulations

• Arizona Department of Environmental Quality Regulations for Reuse of Wastewater (6.17 Mb pdf; 19 pages)

Site Preparation

• Getting Ready for Reclaimed Water (224 Kb pdf)
• Reclaimed Water Site Preparation Checklist (186 Kb pdf)
• Site Plan Sheet (43 Kb pdf)

For additional information about reclaimed water, including the materials listed below, click here:

• Frequently Asked Questions
• List of Who Uses Reclaimed Water
• Working in Gardens Irrigated with Reclaimed Water  (258 Kb pdf) 
• Annual Reclaimed Water Customer Newsletters