A cost study is conducted every two years to determine the fees that a benefiting customer will pay for various water installations (metered connections to the water system and hydrants being examples) and other services received. The 2011 study was reviewed by the Citizens’ Water Advisory Committee, and recommended for forwarding to the Mayor and Council. On May 24, 2011, following a public hearing, the Mayor and Council approved and adopted (6-0 vote) the FY 2011 Miscellaneous Fee Study.
The current fees (effective July 5, 2011) are listed below:
| Meter Size | Current Fee |
|---|---|
| 5/8 inch | $251.00 |
| 1 inch | $329.00 |
| 1-1/2 inch | $483.00 |
| 2 inch | $607.00 |
Note: Installation fee for a meter in excess of 2 inch is determined by Water Department based on field conditions and provided in written quotation to the customer.
| Meter Size | Current Fee |
|---|---|
| 5/8 inch | $330.00 |
| 1 inch | $428.00 |
| 1-1/2 inch | $627.00 |
| 2 inch | $751.00 |
Note: Installation fee for a meter in excess of 2 inch is determined by Water Department based on field conditions and provided in written quotation to the customer.
| Meter Size | Current Fee |
|---|---|
| 5/8 inch | $359.00 |
| 1 inch | $428.00 |
| 1-1/2 inch | $634.00 |
| 2 inch | $755.00 |
Note: Installation fee for a meter in excess of 2 inch is determined by Water Department based on field conditions and provided in written quotation to the customer.
| Meter Size | Current Fee |
|---|---|
| 5/8 inch | $438.00 |
| 1 inch | $527.00 |
| 1-1/2 inch | $778.00 |
| 2 inch | $899.00 |
Note: Installation fee for a meter in excess of 2 inch is determined by Water Department based on field conditions and provided in written quotation to the customer.
| Meter Size | Current Fee |
|---|---|
| 5/8 inch | $2,307.00 |
| 1 inch | $2,404.00 |
| 1-1/2 inch | $2,903.00 |
| 2 inch | $3,271.00 |
Note: Installation fee for a meter in excess of 2 inch is determined by Water Department based on field conditions and provided in written quotation to the customer.
| Meter Size | Current Fee |
|---|---|
| 5/8 inch | $1,429.00 |
| 1 inch | $1,526.00 |
| 1-1/2 inch | $2,025.00 |
| 2 inch | $2,393.00 |
Note: Installation fee for a meter in excess of 2 inch is determined by Water Department based on field conditions and provided in written quotation to the customer.
| Meter Size | Current Fee |
|---|---|
| 5/8 inch | $2,414.00 |
| 1 inch | $2,504.00 |
| 1-1/2 inch | $3,054.00 |
| 2 inch | $3,419.00 |
Note: Installation fee for a meter in excess of 2 inch is determined by Water Department based on field conditions and provided in written quotation to the customer.
| Meter Size | Current Fee |
|---|---|
| 5/8 inch | $1,536.00 |
| 1 inch | $1,626.00 |
| 1-1/2 inch | $2,176.00 |
| 2 inch | $2,541.00 |
Note: Installation fee for a meter in excess of 2 inch is determined by Water Department based on field conditions and provided in written quotation to the customer.
| Number of 1 inch Services | Current Fee |
|---|---|
| 2 | $3,022.00 |
| Number of 1 inch Services | Current Fee |
|---|---|
| 2 | $2,144.00 |
| Number of 5/8 inch Services | Current Fee |
|---|---|
| 2 | $2,675.00 |
| 3 | $3,183.00 |
| 4 | $3,575.00 |
| 5 | $4,210.00 |
| 6 | $4,504.00 |
| 7 | $5,840.00 |
| 8 | $6,233.00 |
| 9 | $7,240.00 |
| 10 | $7,632.00 |
| 11 | $8,623.00 |
| 12 | $9,016.00 |
| Number of 5/8 inch Services | Current Fee |
|---|---|
| 2 | $1,797.00 |
| 3 | $2,288.00 |
| 4 | $2,680.00 |
| 5 | $3,073.00 |
| 6 | $3,368.00 |
| 7 | $3,858.00 |
| 8 | $4,251.00 |
| 9 | $4,747.00 |
| 10 | $5,139.00 |
| 11 | $5,630.00 |
| 12 | $6,023.00 |
| Current Fee |
|---|
| $115.00 |
| Current Fee |
|---|
| $38.00 |
| Service | Current Fee |
|---|---|
| Main Extension | Contractor Cost Plus $371.00 Administrative Fee |
| Service | Current Fee |
|---|---|
| Service Connection for Fire Protection | Contractor Cost Plus $371.00 Administrative Fee |
| Fire Hydrant | Contractor Cost Plus $371.00 Administrative Fee |
Fee, in addition to water meter installation fee, to expose and uncover service line connected to the water main.
| Current Fee |
|---|
| $271.00 |
Customer requested cancelation of service installation.
| Current Fee |
|---|
| $30.00 |
In January 2006, Arizona State laws relating to drilling private wells (maximum production of 35 gallons per minute, known as an exempt well) were changed to place certain limitations on drilling private wells within the State's Active Management Areas. The revised law included four exceptions. Exception four was initially misinterpreted to allow an existing customer to disconnect from the water system and drill a well. The Disconnect Well Waiver fee was developed in response to that error in interpretation. Through discussions with the Arizona Department of Water Resources, the State's regulatory agency for well drilling, clarification of the revised laws was issued in April 2007. Tucson Water has implemented a policy to deny requests to disconnect from the water system and drill a private well. Therefore, because of this, the disconnection fee has been removed.
| Current Fee |
|---|
| REMOVED |
Customer requested isolation of fire protection service.
| Current Fee |
|---|
| $148.00 |
Account activation fee for new customer at an existing location.
| Current Fee |
|---|
| $27.00 |
Account activation fee for new customer at an existing location for fire protection service.
| Current Fee |
|---|
| $9.00 |
Courtesy notice delivered via United States Postal Service (regular mail) to property alerting customer of payment due date to avoid termination of water service.
| Current Fee |
|---|
| $14.00 |
Meter locked for non-payment of water bill.
| Current Fee |
|---|
| $59.00 |
| Current Fee |
|---|
| $78.00 |
| Current Fee |
|---|
| $28.00 |
Inspection of backflow assembly whose installation has been authorized by permit.
| Current Fee |
|---|
| $82.00 |
Site visit after customer has failed to correct backflow or reclaimed meter-related deficiencies for which they have received prior written notice. The purpose of the visit is to resolve issues face-to-face and assure that the customer understands that he has four days following the visit to correct deficiencies or water service will be terminated.
| Current Fee |
|---|
| $82.00 |
If the customer fails to correct backflow or reclaimed deficiencies after the four-day compliance notice, a site visit is made to discontinue water service. This fee recovers the cost of the field visit.
| Current Fee |
|---|
| $82.00 |
| Current Fee |
|---|
| $18.00 |
Assessed for replacement of a Reclaimed Water sign.
| Current Fee |
|---|
| $53.00 |
A ball valve allows customer to turn off water on customer side of meter
| Meter Size | Current Fee |
|---|---|
| 5/8 inch | $32.00 |
| 1 inch | $67.00 |
| 1-1/2 inch | $118.00 |
| 2 inch | $178.00 |
| Meter Size | Current Fee |
|---|---|
| 5/8 inch | $650.00 |
| 1 inch | $708.00 |
| 1-1/2 inch | $921.00 |
| 2 inch | $1,086.00 |
| Meter Size | Current Fee |
|---|---|
| 5/8 inch | $801.00 |
| 1 inch | $869.00 |
| 1-1/2 inch | $1,126.00 |
| 2 inch | $1,339.00 |
Accuracy test (at customer's request) of a meter permanently connected to the water system.
| Current Fee |
|---|
| $148.00 |
Annual test performed on privately owned meters (water truck mounted).
| Current Fee |
|---|
| $95.00 |
| Current Fee |
|---|
| $1,586.00 |
Protected Main. The protected main fee is collected by Tucson Water on behalf of the customer who originally paid for a main ("protected main"). This fee is assessed on the customer who is connecting to the protected main and is based on the lineal foot frontage of that customer's property, and the diameter of the protected main. Cost recovery is limited to 15 years and may not exceed the original cost of the main.
Water facilities other than distribution mains. The protected facilities fee is a unique calculation (for example: the percentage of the connecting customer's estimated total services to the number of services possible to be served by the facility multiplied by the total cost of the facility's construction), so that standard fees cannot be developed.
| Pipe Size | Current Fee (per Lin. Ft.) |
|---|---|
| 6 inch | $21.86 |
| 8 inch | $27.38 |
| 12 inch | $32.98 |
| 16 inch | $43.10 |
Protected Main. A fee for administering the programs is also charged to the connecting customer.
| Current Fee |
|---|
| $75.00 per project |
Protected Facilities. A fee for administering the programs is also charged to the connecting customer.
| Current Fee |
|---|
| $75.00 per project |
Plan review by Tucson Water staff assures proposed additions (pipelines, boosters, reservoirs) by private parties to the public water system meet Tucson Water and regulatory agency standards and specifications. The proposed fees require separate submittal of the master plan and the design plan for a given project.
| Master Plan Only: | |
|---|---|
| First Submittal | Current Fee |
| First Sheet | $415.00 |
| Each Subsequent Sheet | $70.00 |
| Re-Submittal of Plan | Current Fee |
| Each Re-submittal of Plan | $156.00 |
| Design Review Only: | |
| First Submittal | Current Fee |
| First Sheet | $415.00 |
| Each Subsequent Sheet | $139.00 |
| First Re-Submittal of Design | Current Fee |
| First Sheet | $156.00 |
| Each Subsequent Sheet | $70.00 |
| Subsequent Re-Submittal of Design | Current Fee |
| Each Subsequent Re-submittal of Design | $156.00 |
Revisions required on plan based on changes during construction of project
| Current Fee |
|---|
| $139.00 |
Tucson Water may provide design and construction documents for the electrical and control portion of Developer-required facilities.
| Current Fee |
|---|
| $3,820.00 |
Developer/Contractor requested or required, cost per foot of pipe inspected
| Current Fee |
|---|
| 200 Linear feet or less: $371.00 (Flat Fee); then $7.00 per linear foot for projects over 200 linear feet |
Developer/Contractor requested or required, cost per project inspected (before July 5, 2011) or per hour cost (effective July 5, 2011)
| Current Fee |
|---|
| $78.00 per hour |
Developer/Contractor requested or required; fee based on four valve minimum/maximum
| Current Fee |
|---|
| $303.00 |
Payments to Developers/Contractors for installing larger diameter pipe than required for their specific development
| Pipelines | ||
|---|---|---|
| From Diameter | To Diameter | Current Fee |
| 6 inch | 8 inch | $11.05 |
| 6 inch | 12 inch | $22.25 |
| 6 inch | 16 inch | $42.48 |
| 8 inch | 12 inch | $11.20 |
| 8 inch | 16 inch | $31.43 |
| 12 inch | 16 inch | $20.22 |
Payments to Developers/Contractors for installing larger valves than required for their specific development
| Valves | ||
|---|---|---|
| From | To | Current Fee |
| 6 inch | 8 inch | $295.83 |
| 6 inch | 12 inch | $1,273.33 |
| 6 inch | 16 inch | $1,959.52 |
| 8 inch | 12 inch | $977.50 |
| 8 inch | 16 inch | $1,663.69 |
| 12 inch | 16 inch | $686.19 |
For more information or questions about fees, call 791-5164.
Stop Service (Residential)
(Online Services Available 24 hours/day)
Pay My Bill: In Person, By Phone or by Mail
520- 791-3242
800- 598-9449 (Toll Free)
(Phone hours: Mon. - Fri., 8 a.m. - 5 p.m.)
Sewer Questions (Pima County)
520- 740-6609
(Phone hours: Mon. - Fri., 7:30 a.m. - 4:30 p.m.)
Garbage/Recycling Questions (City Environmental Services)
520- 791-3171
Phone hours: Mon. - Fri., 7 a.m. - 5 p.m.)
520- 791-5945
E-Mail Water Quality
(broken water main or similar emergency)
520- 791-4133
520- 791-2514
Additional Tucson Water Phone Numbers and Addresses
520- 791-2639