Tucson Water Online Account Services
Register for a PIN Number
New to Online Account Services?
You will need a copy of your bill.
If you already have a PIN Number
Are you a Returning Customer?
Forgot your PIN?
Benefits of Online Account Access:
- Pay Your Bill Securely Online (MasterCard or Visa)
(Your Utility Services bill includes your City of Tucson Water, City of Tucson
Environmental Services, and Pima County Sewer fees) - View Your Current Bill and Water Consumption
- View Your Bill History
- View Your Water Consumption History
- View Your Service History
Due to regularly scheduled billing processing, this service will not be available:
- Monday—Friday 10:45—11:30 pm MST
- Saturday 11:00 pm—Sunday 10:00 am MST
- Sunday 11:00 pm—Monday 5:00 am MST
You may also find the following links useful:
- Help / FAQs (opens in a new window)
- Privacy Statement (opens in a new window)
If you have questions about accessing your account online, please
contact Tucson Water at (520)-791-3242 or 1-800-598-9449
Monday through Friday, 8:00 am - 5:00 pm MST.
Contact Us
Customer Service
Stop Service (Residential)
(Online Services Available 24 hours/day)
Pay My Bill: In Person, By Phone or by Mail
520- 791-3242
800- 598-9449 (Toll Free)
(Phone hours: Mon. - Fri., 8 a.m. - 5 p.m.)
Sewer Questions (Pima County)
520- 740-6609
(Phone hours: Mon. - Fri., 7:30 a.m. - 4:30 p.m.)
Garbage/Recycling Questions (City Environmental Services)
520- 791-3171
Phone hours: Mon. - Fri., 7 a.m. - 5 p.m.)
Water Quality & Pressure Questions
520- 791-5945
E-Mail Water Quality
EMERGENCY (24 hours)
(broken water main or similar emergency)
520- 791-4133
Water Cop
520- 791-2514
More Contact Information
Additional Tucson Water Phone Numbers and Addresses
City of Tucson TDD #
520- 791-2639
About Us