Planning and New Development
Tucson Water planners and engineers make sure that our water system is designed properly and is capable of meeting the needs of current and future Tucson Water customers.
The links below will aid developers in preparing water plans for new development. For additional assistance and questions, call (520) 791-4718.
- Service Area Policy
- Design Standards Manual
- Standard Specifications and Details Manual
- New Development Plan Review Fee Schedule (318 Kb pdf)
- Tucson Water - New Development - Master Plan Checklist (41 Kb pdf)
- Water Plan Checklist - First Design Review - For Designer Review (28 Kb pdf)
- Instructions for Water Plan Checklist - First Design Review (110 Kb pdf)
- General Construction Notes (22 Kb pdf)
- Cost Estimate & Material Take-Off (82 Kb pdf)
- Easements, Utility Service Agreements, Common Areas, Private Streets and Public Rights-Of-Way (30 Kb pdf)
- Procedure for Revising an Approved Tucson Water Plan (31 Kb pdf)
- Changing a Plan to Include Phasing (12 Kb pdf)
- Fire Hydrants Available for Construction Water Use
Contact Us
Customer Service
Stop Service (Residential)
(Online Services Available 24 hours/day)
Pay My Bill: In Person, By Phone or by Mail
520- 791-3242
800- 598-9449 (Toll Free)
(Phone hours: Mon. - Fri., 8 a.m. - 5 p.m.)
Sewer Questions (Pima County)
520- 740-6609
(Phone hours: Mon. - Fri., 7:30 a.m. - 4:30 p.m.)
Garbage/Recycling Questions (City Environmental Services)
520- 791-3171
Phone hours: Mon. - Fri., 7 a.m. - 5 p.m.)
Water Quality & Pressure Questions
520- 791-5945
E-Mail Water Quality
EMERGENCY (24 hours)
(broken water main or similar emergency)
520- 791-4133
Water Cop
520- 791-2514
More Contact Information
Additional Tucson Water Phone Numbers and Addresses
City of Tucson TDD #
520- 791-2639
About Us