Environmental and General Services Customer Service

Environmental and General Services (EGSD) works to provide excellent service to our residential and commercial customers. Our goal is to manage trash and recycling services that meet the community's needs. Please check out the links below to access Customer Service:

  • Use the on-line, Recycle Coach app to find your collection day (trash & recycling collection schedule or Brush & Bulky Collection), report a problem or request e-mail notifications for holiday service changes and special collection events.
  • Submit a Service Request (request container replacement, Report a Problem)
  • Pay your Utility bill
  • Find out about Low Income Assistance Program
  • Get Recycling Information
  • Contact us: Customer Service Representatives are available Monday - Friday from 7:00 a.m. to 5:00 p.m.
    • City of Tucson Environmental and General Services Department
    • 4004 S. Park Avenue
    • Tucson, AZ  85714
    • (520) 791-3171
    • e-mail -  ESHelp@tucsonaz.gov