Cheat Sheet to City Services and Other Resources

Make a Payment

Payments to the City

Frequently Requested Services

Contact the City

Covid-19

Covid-19 Updates from City of Tucson

Arizona Department of Health Services leaving site icon

Pima County COVID 19 Information and Resources leaving site icon
Health information, testing locations, employment, volunteer and donate opportunities, business information and more

Governing Info

Mayor and Council meetings - Agendas and minutes for Mayor and Council meetings

Boards, Committees, and Commissions - Agendas and minutes for other public meetings

City Government FAQ  

Tucson Delivers - Updates on Proposition 407 Parks + Connections, and Proposition 101: Safer City, Better Streets

Codes, Rules, and Regulations

Tucson City Code (Chapter 16: Neighborhood Preservation)

City Departments

City Department Directory

Maps & Information

ZoomTucson - Find local information and identify City services by entering an address

MapTucson - Public portal to access city’s GIS info, find parcel information, owner contact, zoning, and much more

City of Tucson Property Research Online (PRO) - Find property information, including complaints, construction, and more

City-wide map of recent TPD incidents, and by neighborhood

Report Issues

Contact the City

Crime: 

Emergency Phone: 911 
Non-emergency & Information: 520-791-4444 

File online police report

Start a Neighborhood Watch

Streets and Traffic Maintenance: potholes, roadway debris, burnt-out streetlights, etc.

Phone: 520-791-3154 
Email: TDOTconcerns@tucsonaz.gov

File Online Street Maintenance Form

Code Enforcement: violations of the City code ‒ garbage/debris/dumping, unsafe building, junked motor vehicles, overgrown weeds, construction without permits, etc.

Phone: (520) 791-5843
File Online Code Enforcement Violations Report

Report Graffiti 

See Click Fix use your cell phone to photograph and report issues

Housing & Low-Income Assistance

Housing Assistance Programs - Section 8 vouchers, home owner programs, homeless resources

Old Pueblo Community Services leaving site icon Housing, recovery, homeless work program

Community Food Bank leaving site icon Immediate and long-term food assistance

Other Low-Income Community Resources

Contact Tucson Water

Customer Service

Customer service and billing: 520-791-3242, or twwebacct1@tucsonaz.gov
Water quality and pressure: 520-791-5945 or customersupportunit@tucsonaz.gov
Emergency (24 hours): 520-791-4133
Water leaks (non-emergency): waterleaks@tucsonaz.gov
Water waste: 520-791-2514 or waterwaste@tucsonaz.gov

Pay Your Bill

Read Your Water Meter

Free Water Audits

Residential
Commercial

Rebates - Toilets, urinals, clothes washers, rainwater harvesting, gray water systems

Water Outages And Advisories

Water Quality

Contact Trash & Recycling

Customer Service

General Inquiries: 520-791-3171 or ESHelp@tucsonaz.gov
Landfill Information: 520-791-4183

Recycling Information 520-791-5000

Online Service Request Form

Tucson Recycle Coach App - Personalized recycling schedule, recycling tips, other collections, and reminders

Tucson Clean and Beautiful Recycling Directory - Where to throw everything, even that which cannot be thrown in the blue bin

Brush and Bulky +

Contact Transportation

Bike and Pedestrian Program - Bike maps, bike share, e-scooters

RTA Projects - Regional traffic incidents and construction projects 

Pay Parking Ticket

Pay Traffic Ticket (And Other Fines)

Park Downtown

Landscaping in the Right of Way

Public Transit:

SunLink Streetcar

Sun Tran Bus

SunVan

Contact Parks & Recreation

Contact Information

General Inquiries: 520-791-4873
Class Registration: 520-791-4877

Reid Park Zoo

Tucson Golf

Find a Park

Find a Pool or Splash Pad

Classes and Programs

Building Codes and City Planning

Planning and Development Services

General Inquiries: PDSDInquiries@tucsonaz.gov or 791-5550

Notice Tucson - Sign up for email notifications about public processes

Understanding PDSD Processes - Information on historic preservation, Rio Nuevo, infill districts and more

Plan Tucson - City’s General & Sustainability Plan, adopted in November 2013;

Building Codes - Regulations associated with building safety

Unified Development Code - Land use regulations for the City of Tucson

Development Activity Map - View active development projects taking place in Tucson

Hosting Special Events

Other Utility Information

Southwest Gas Corporation leaving site icon Natural gas service

Customer Service: 877-860-6020

Tucson Electric Power Company leaving site icon Electrical service

Customer Service: 623-7711
Emergencies (24 hours): 623-3451

Solar PV and Community Solar leaving site icon

Energy Efficient Rebates 

Pima County Regional Wastewater Reclamation Department leaving site icon Sewer system

Customer Service:  724-6500
Sewer Emergencies:  724-3400