Cheat Sheet to City Services

I Want to . . .

Find General Info

Mayor and Council meetings: agendas and minutes for Mayor and Council meetings

Boards, Committees, and Commissions: agendas and minutes for other public meetings

Tucson Channel 12: view live and previous Mayor and Council meetings, as well as other videos

City Department Directory

City Government FAQ  

City Email Lists

Get Maps & Information

ZoomTucson: find local information and identify City services by entering an address

MapTucson: public portal to access city’s GIS info

City of Tucson Property Research Online (PRO): find property information, including complaints, construction, and more

City-wide map of recent TPD incidents, and by neighborhood

Pima County Parcel Information Search: find parcel information, including owner contact

Development Activity Map: view development taking place in Tucson

Tucson City Code (Chapter 16: Neighborhood Preservation)

Tucson Delivers: updates on Proposition 407 Parks + Connections, and Proposition 101: Safer City, Better Streets

Report Issues

Neighborhood Services

Email: neighborhood@tucsonaz.gov
Phone: (520) 837-5013

Crime: 

Emergency Phone: 911 
Non-emergency & Information: 520-791-4444 

File online police report

Start a Neighborhood Watch

Streets and Traffic Maintenance: potholes, roadway debris, burnt-out streetlights, etc.

Phone: 520-791-3154 
Email: TDOTconcerns@tucsonaz.gov

File Online Street Maintenance Form

Code Enforcement: violations of the City code ‒ garbage/debris/dumping, unsafe building, junked motor vehicles, overgrown weeds, construction without permits, etc.

Phone: (520) 791-5843
File Online Code Enforcement Violations Report

Report Graffiti 

See Click Fix: use your cell phone to photograph and report issues

Find Housing & Low-Income Assistance

Housing Assistance Programs: section 8 vouchers, home owner programs, homeless resources

Old Pueblo Community Services: housing, recovery, homeless work program

Community Food Bank: immediate and long-term food assistance

Other Low-Income Community Resources

Contact Tucson Water

Customer Service

Customer service and billing: 520-791-3242, or twwebacct1@tucsonaz.gov
Water quality and pressure: 520-791-5945 or customersupportunit@tucsonaz.gov
Emergency (24 hours): 520-791-4133
Water leaks (non-emergency): waterleaks@tucsonaz.gov
Water waste: 520-791-2514 or waterwaste@tucsonaz.gov

Pay Your Bill

Read Your Water Meter

Free Water Audits

Residential
Commercial

Rebates: toilets, urinals, clothes washers, rainwater harvesting, gray water systems

Water Outages And Advisories

Water Quality

Contact Trash & Recycling

Customer Service

General Inquiries: 520-791-3171 or ESHelp@tucsonaz.gov
Landfill Information: 520-791-4183

Recycling Information: 520-791-5000

Online Service Request Form

Tucson Recycle Coach App: personalized recycling schedule, recycling tips, other collections, and reminders

Tucson Clean and Beautiful Recycling Directory: where to throw everything, even that which cannot be thrown in the blue bin

Brush and Bulky +

Contact Transportation

Bike and Pedestrian Program: bike maps, bike share, e-scooters

RTA Projects: regional traffic incidents and construction projects 

Pay Parking Ticket

Pay Traffic Ticket (And Other Fines)

Park Downtown

Landscaping in the Right of Way

Public Transit:

SunLink Streetcar

Sun Tran Bus

SunVan

Contact Parks & Recreation

Contact Information

General Inquiries: 520-791-4873
Class Registration: 520-791-4877

Reid Park Zoo

Tucson Golf

Find a Park

Find a Pool or Splash Pad

Classes and Programs

Get Info about Building Codes and City Planning

Customer Service

General Inquiries: PDSDInquiries@tucsonaz.gov or 791-5550

Notice Tucson: Sign up for email notifications regarding land use changes

PDSD Processes: information on historic preservation, Rio Nuevo, infill districts and more

Plan Tucson: the City’s General & Sustainability Plan, adopted in November 2013;

Building Codes

Unified Development Code

Hosting Special Events

Get Other Utility Information

Southwest Gas Corporation: natural gas service

Customer Service: 877-860-6020

Tucson Electric Power Company: electrical service

Customer Service: 623-7711
Emergencies (24 hours): 623-3451

Solar PV and Community Solar

Energy Efficient Rebates

Pima County Regional Wastewater Reclamation Department: sewer system

Customer Service:  724-6500
Sewer Emergencies:  724-3400