Administrative Services Division

Human Resources Section

The Human Resources Section of the Police Department serves the agency in a broad variety of functions. Organizationally, our role is to enhance organizational performance through three functional levels. They are:
Administrative—dealing with the processing work necessary to maintain formal documentation and compliance;
Operational—providing the formal operating methods and processes to accomplish recruiting, hiring, promotions, etc.; and
Strategic—consisting of policy development, forecasting, organizational development, internal communication, management effectiveness, and evaluation.

The TPD Human Resources Section’s primary focus is in HR planning and analysis, recruiting and staffing, and health and safety issues. In addition we focus on coordinating outside resources and any HR need that is exclusive to the Police Department. To date the division has been relegated to almost exclusively administrative and operational functions. However, the agency is gradually moving toward using the division in more of a full-service HR capacity, and adopting more of a strategic role.

The division consists of the following units:

  • Police Personnel
    This office holds a permanent staff of seven. This office performs or coordinates the agency’s safety/workman’s compensation programs/policies, all recruiting efforts, all internal selection processes, the non-sworn hiring process, HR records management, and all forms of employee placement and tracking (EEO, staffing, assignments, etc.) Additionally, Police Personnel liaison with PSPRS, TSRS, City Human Resources, Risk Management, AZ POST, City Attorney’s Office, the Civil Service Commission, and the TPOA.
  • Background Investigation
    With a permanent staff of five and 14 non-perm, part-time background investigators this unit coordinates all sworn hiring process, and conducts background investigations on all police personnel, both sworn and non-sworn.
  • Payroll
    Using a staff of five, the payroll unit tracks and enters department-wide daily rosters, overtime, and time card exceptions, tracks secondary language compensation, processes performance evaluations, new employees, and all separations.
  • Recruiting
    This unit manages the department’s recruiting efforts both in and out of state.

Please refer to the Employment & Volunteer page for questions concerning
employment and volunteer work with TPD.

E-mail the Human Resources Division


Behavioral Sciences (BSU)

With a permanent staff of three, the unit oversees eight different support services that serve as a resource for the entire agency. In addition to providing CISD and employee assistance services, the BSU advises the agency’s senior staff and management team on policy issues and trends within the department.

Records Section

The Records Section houses all paperwork created by officers as they respond to calls for service. Information on people and incidents is indexed into a number of national, state, and local databases. Access to the information and how it is processed are governed by state and national laws. The Records Section employs 60 people to process, index, distribute, and retrieve this paperwork. Requests for information are received around the clock from law enforcement and criminal justice personnel across the nation. The information is used ITto investigate crimes, and for administrative and analytical purposes. Persons who access the information must be nationally certified by the Department of Justice. Information and copies of reports are provided to citizens, attorneys, and insurance companies during regular business hours.

Administrative Resource Section

The section consists of one lieutenant as the section commander, one police fleet manager, two staff assistants, one senior storekeeper, the information services deployment unit and monitors vendor contracts, and one secretary.

Section responsibilities also include maintaining control and regulating repairs to seven different buildings that house police personnel throughout the city. This section coordinates the repairs and maintenance of more than 700 vehicles. An additional responsibility is the distribution and maintenance of all uniforms, supplies, and equipment that includes over 1,200 portable radios, 1,000 pagers, 200 cellular phones, and all of the office supplies necessary to maintain police services. The  Section also manages all capital projects for the agency.

The Information Services Deployment Unit is headed by a non-sworn Administrator and is responsible for developing, testing, and deploying new information systems technology. This unit is staffed with non-sworn information technology experts and sworn police personnel. They work together to develop and deploy cutting-edge equipment and software that is designed to increase the Department’s efficiency and improve service to the public.