Tucson Water

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NOTICE (January 21): Tucson Water will continue its suspension of water turn-offs and late fees until February 28, 2021 due to the COVID-19 pandemic. We encourage customers to continue paying their bills, in whole or in part, to avoid higher charges at a later date. All City cashier stations remain closed to the public.

Assistance Available for Tucson Utility Customers

The City of Tucson is providing assistance to qualifying residential utility customers (water, sewer, and trash), who have financial hardship resulting from the COVID-19 pandemic. Awards can be made up to 50% of delinquent service-related charges. Funds will be awarded on a first-come, first-served basis until exhausted.  

Eligibility: 

  • Residential utility customers within the City of Tucson or City of South Tucson limits 
  • Residents must have been negatively impacted by COVID-19 
  • Residents must self-certify that they meet household income guidelines for the past 30 days 

Click here to apply, or call 520-791-3253.

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Our commitment is to ensure that our customers receive high quality water and excellent service in a safe, reliable, efficient, and environmentally responsible manner.


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