Non-Emergency Access Summary
An non-emergency is defined as a situation where a Tucson Water facility or asset is in need of maintenance or has the potential to cause any of the following:
- Flood damage
- Restrict Tucson Water’s legal access to water meters, water valves or wells
- Public health or safety problem
- Compromise the amount of water available for fire suppression
- Damage to public or private property
If you have any questions, call Tucson Water at 520-791-5264.
|Non-Emergency Access Procedure Overview|
|If ...||Then, maintenance personnel will ...|
|Owner approves access||Cooperate with owner as much as possible, but obtain the necessary easement access to the work area at his/her discretion.|
|Owner denies access||
|Owner is not home||
|There are other problems (such as inadequate easement clearance)||Obtain the necessary access corridor to work areas at his/her discretion.
This can include moving any obstructions from the easement area that prevent necessary access, including removing landscaping and debris, and disassembling structures that should not be located within the easement.