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Public Education and Outreach

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Learn more about public, teachers, and youth education and outreach opportunities.

Education and Outreach

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Contact Information

EMERGENCY (24 hours)
(broken water main or pipeline, etc.)
520-791-4133

WATER CUSTOMER SERVICE
Customer Service & Billing
520-791-3242  or 800-598-9449 (toll-free)
Phone hours: Mon.- Fri. 8 am-5 pm
Lobby:
- 310 Alameda St. - Closed
- 1100 S. Alvernon Way Mon.-Fri. 8:30 am-4:30 pm
- 4004 S. Park Ave Mon.-Fri. 8:30 am-4:30 pm
- 7575 E. Speedway Blvd - Closed
- 255 W. Alameda St. 8 am-5 pm
TW_web1@tucsonaz.gov
TTY device communications  520-791-2639
Paymentus help line: 800-420-1663 (24/7)
Paymentus support: customercare@paymentus.com

OTHER UTILITY SERVICES

SEWER & WASTEWATER - Charges, Questions (Pima County)
520-724-6609  Mon. - Fri., 7:30 a.m. - 4:30 p.m.

GARBAGE/RECYCLING Charges, Questions (City Environmental Services)
520-791-3171  Mon. - Fri., 7 a.m. - 5 p.m.

WATER QUALITY / PRESSURE CONCERNS
520-791-5945
Email us about Water Quality/Pressure Concerns

WATER LEAKS (non-emergency)
waterleaks@tucsonaz.gov

WATER WASTE
520-791-2514
WaterWaste@tucsonaz.gov

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