Pay Your Utility Bill (options)

toddler drinking from fountain

If someone calls and says he or she is from Tucson Water and demands payment to keep your water service on, it's a SCAM. Two customers reported calls like this on Oct. 10. We never ask for personal/financial information over the telephone. Call us at (520) 791-3242 if you receive such a call.

Pay Your Utility Bill Online Now

Accepted Credit Cards  

Pay by Phone

Pay 24 hours a day using MasterCard, Visa, American Express, Discover, or electronic check

Interactive Voice Response system (IVR system):
520-791-3242

Pay by Mail

Use the pre-addressed envelope included in your bill or mail to: City of Tucson, P.O. Box 52771, Phoenix, AZ 85072-2771.

Pay in Person

City of Tucson offices
View locations and hours

Western Union (Fry's & Bashas' & Food City)
View locations and hours

Automated Bill Payment/Paperless Billing

Sign up for automated bill payment.

Sign up for paperless billing
(Utility Services eBill) exiting Tucson Water website

Online Account Management

Log in to your account exiting Tucson Water website

Forgot Your Password? exiting Tucson Water website

Low Income Assistance/High Bill-Usage Alert

Low Income Assistance Program

Programa de Asistencia para Clientes de Ingreso Bajos

High Bill/Usage Alert Help