- Residential accounts only - Commercial customers must contact the Tucson Water Customer Service Office at 520-791-3242 or 800-598-9449 (outside of 520 area code) during our normal business hours of Monday through Friday, from 7 a.m. to 5:30 p.m.
- Your account number is required for the use of this form. Your account number appears on the front of your monthly statement.
- Please allow three business days to process termination requests.
- Service can only be terminated on normal business days (excluding weekends / holidays).
- Services will be terminated between 6 a.m. and 3 p.m. on the requested termination date.
- Customers will receive a final bill based on the meter reading from the termination request.
- Please provide a forwarding address to mail the final bill.
- Customers will receive notification from Tucson Water indicating whether the application has been accepted or whether the Customer Service Office must be contacted to complete the termination process.
Tucson Water Residential Service Termination Request
* indicates REQUIRED field. If you decline to provide this information, you must contact the Customer Service Office.